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Love Well Spent

Policies, terms, and how we protect the people we serve.

Trust should be built into the way we work. This is where you can find the policies, terms, and practices that guide our website, programs, donations, technology services, data, and interactions with families and communities.

Organization Love Well Spent, Inc.
Policy hub Public policies & program terms
Updated September 2026

Clear expectations

Know what to expect from us.

Some policies apply across Love Well Spent. Others apply only when you use a particular program or service.

We have organized them here so you can get to the policy that matters without sorting through pages that do not apply to you.

Protecting people

Safety comes before convenience.

Our Safeguarding & Child Protection Policy establishes expectations for how children, youth, families, volunteers, educators, partners, and others should be treated across Love Well Spent activities.

Read the Safeguarding Policy →
Have a safeguarding concern?

If someone may be in immediate danger, contact emergency services first. For concerns connected to Love Well Spent, review the reporting process in our Safeguarding & Child Protection Policy.

01

People & Access

How we approach safety, fair treatment, and accessibility.

Safeguarding & Child Protection Policy Expectations for protecting children, youth, families, volunteers, and others involved in LWS activities.
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Nondiscrimination Policy Our commitment to fair treatment and lawful nondiscrimination across programs, services, employment, volunteers, and partnerships.
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Accessibility Statement How we work to reduce accessibility barriers across our website, communications, programs, and activities.
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02

Privacy & Website Use

How information is handled and the rules for using our site.

Privacy Policy What information Love Well Spent may collect, how we use it, when it may be shared, and the choices available to you.
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Website Terms of Use The terms that apply when accessing lovewellspent.org, submitting information, or using our online resources.
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Cookie Policy Information about cookies and similar technologies used in connection with the Love Well Spent website.
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03

Programs & Giving

Terms that apply when applying for assistance or supporting the work.

Digital Access Grant Program Terms How Digital Access Grant applications, eligibility, prioritization, waiting, devices, and fulfillment pathways are handled.
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Donation Terms & Refund Policy How charitable gifts, recurring donations, designated gifts, donated technology, receipts, and refund requests are handled.
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Digital Access Grant Program information, eligibility guidance, expectations, and application access for families seeking technology.
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Ways to Give Current giving options for supporting Love Well Spent and its charitable programs.
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Donate Laptops & Tablets Information about donating working technology for charitable use.
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Donate Real Estate Property Information for people considering a potential real-estate contribution to Love Well Spent.
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04

ConnectWell

Service-specific privacy, usage, and operating terms.

ConnectWell Terms & Conditions The terms that govern participation in and use of ConnectWell internet service.
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ConnectWell Privacy Supplemental privacy information specific to ConnectWell service interactions and data.
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ConnectWell Usage Policy Expectations for appropriate use of ConnectWell service, equipment, and connectivity.
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ConnectWell Prohibited Use Activities and uses that are not permitted through ConnectWell service.
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ConnectWell Internet Access An overview of ConnectWell internet options for families, churches, and community organizations.
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Policies should help people understand the relationship.

We write these pages to make expectations clearer—not to hide important information behind legal language. Some programs and services have additional requirements because they operate differently from the website generally.

Specific terms can override general information.

When a program, service, application, or transaction has additional terms, those specific terms apply to that part of your relationship with Love Well Spent.

Questions?

If something isn't clear, ask us.

If you are unsure which policy applies, need help accessing information, or have a question about a Love Well Spent program or service, contact us.

Get in touch Contact Love Well Spent →

Love Well Spent may update its policies as programs, technology, partnerships, operations, or legal requirements change. The date shown on an individual policy page reflects that policy's most recent published revision.