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STANDARD TERMS AND CONDITIONS OF SALE

These Terms and Conditions (“Terms”) apply to all purchases, subscriptions, and program-based services offered through Love Well Spent, including but not limited to ConnectWell, the Digital Access Grant (DAG) program, homeschool resources, and community initiatives.

By completing a purchase, submitting an application, or participating in a Love Well Spent service, you agree to these Terms.

1. General Eligibility

Our programs and services are offered to individuals, families, and organizations who meet our mission-aligned criteria. Love Well Spent reserves the right to verify eligibility and to approve or deny access at its discretion.

2. Payments & Pricing

  • All prices are listed in U.S. dollars and may change with notice.
  • Payment is required at the time of order or as per subscription terms.
  • We use secure third-party processors (e.g., Stripe) to handle transactions.

Nonprofit Discounts: Certain organizations may qualify for reduced rates or subsidies, subject to verification and program availability.

3. Subscription Services

  • Some services (like internet access through ConnectWell) operate on a monthly subscription basis.
  • Subscriptions automatically renew unless canceled through the provided billing portal.
  • Love Well Spent reserves the right to pause or cancel services due to non-payment.

4. Shipping & Fulfillment

  • Physical products (e.g., devices) are shipped within 5–10 business days unless otherwise stated.
  • Tracking information is provided when available.
  • Love Well Spent is not responsible for delays caused by shipping carriers.

5. Refunds & Returns

  • Devices may be returned within 22 days of receipt for a full refund, provided they are unused and in original condition.
  • SIM cards and prepaid equipment are not refundable.
  • Program registration fees are non-refundable unless otherwise stated.

6. Usage Guidelines

  • All services must be used lawfully and in alignment with our mission.
  • We reserve the right to suspend or revoke service for misuse, abuse, or policy violations.
  • Full guidelines are detailed in our individual program Usage Policies.

7. Privacy and Data Handling

  • We collect only the information needed to provide services.
  • Data is never sold and is shared only with partners as needed to fulfill program delivery.
  • See our full Privacy Policy for more details.

8. Support & Dispute Resolution

We aim to resolve all issues quickly and fairly. If you experience a problem with our services, please contact us at:

📧 support@lovewellspent.org

Disputes will be governed by applicable U.S. law and resolved through good-faith communication.

9. Policy Updates

Love Well Spent reserves the right to update these Terms at any time. The most current version will always be available at:

 lovewellspent.org/terms